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Returns

Return Policy

30 day exchange for defective merchandise, not damaged. Used items are non returnable. 72 hour atomizer exchange for DOA or defective ONLY. Burnt atomizer wicks and atomizers are at sole discretion of The Steam Company to exchange. Some juices may damage plastic tanks, but no exchange is possible in this scenario due to large varieties of juices. All ejuice sales are final, no exchanges or returns. A 15% restocking fee may apply to returned merchandise. No cash returns, only credit to original card.